Alma Chrysler Jeep Dodge Ram Service FAQ's

Our awarding winning service department puts customers first. We service all makes and models from major work to routine maintenance. Read our FAQ's below to learn more.Want proof? Read these testimonials from some of our happy customers. They won't shop anywhere else, and soon, neither will you.

How do I schedule a service visit?
You can schedule an appointment by calling our Service Department directly at (866) 950-2236 or online simply by using our online service appointment scheduler.

Do you have wireless Internet available in your waiting area?
Yes, Alma Chrysler Jeep Dodge Ram offers free wireless Internet to customers waiting for service.

Why does my remote start not work?
Commonly, the remote start will not work if the Check Engine Light is on, your key fob battery is dead, or if you have low fuel. If this is not the case, please contact our Service Department.

Why won't my key turn in the ignition?

Your steering wheel may be in the locked position. Try turning your steering wheel about an inch in either direction while simultaneously turning your key.

How do I reset my maintenance light?
Push and hold the odometer reset button and turn the key to the "on" position until the maintenance light goes out. Alternately, try turning the key to the "on" position, pump the accelerator pedal 3x, then start the vehicle.

Why is my tire pressure warning light on?

It is important to note the air pressure in your tires will vary with Temperature 2 psi per 10 degrees. Also, any time the tires are rotated or the tire pressures change this warning light come on.

Is my keyless remote entry broken? It won't unlock the doors to my car.

You may need to replace the battery inside the key fob. In the meantime, you should be able to manually open your doors using the key. Bring the key fob to our Parts Department (989) 681-3900 for a replacement battery. If a replacement fob is needed, you will need the vehicle present for reprogramming.

What does it mean when the check engine light comes on?
This means that the computer in the vehicle is unable to accomplish something. It can be as simple as a loose fuel cap; however, in order to be sure, it does need to be checked by our Alma Chrysler Jeep Dodge Ram service department to determine if the the vehicle is in need of repairs.

How long do you expect my service to take while I'm in the waiting room?

This clearly depends on the type of service you are having performed. For simple maintenance, it is generally safe to estimate the following wait times: 1/2 Hour - Basic Service (5K, 10K, 20K, 25K, 35K, 40K, .etc) 2 Hours - Intermediate Service (15K, 45K, 75K, 105K, etc) 4 Hours - Major Service (30K, 60K, 90K, etc)

Do you offer supplementary transportation to service customers?
Yes, our local courtesy shuttle will drop you off at home or work. Please let us know if you will need our shuttle service when you make your appointment.

Do you have a question not answered here? Would you like more information, or to schedule an appointment? Fill out the form below.

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